imprint

Legal Notice

Information according to § 5 TMG

Rudolf Lang Hotel Lang Restaurant-Café eK Owner: Rudolf Lang Altenburger Str. 1 53505 Altenahr

Contact:

E-Mail: info@hotel-lang.de

Register entry:

Entry in the commercial register. Register court: Koblenz District Court, registration number: HRA 12137

VAT:

VAT identification number according to §27a of the Sales Tax Law: DE 240317442

Responsible for the content according to § 55 para. 2 RStV:

Rudolf Lang Altenburger Str. 1 53505 Altenahr

Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr. Our email address can be found above in the imprint.

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Liability for content

As a service provider, we are responsible for our own content on these pages in accordance with Section 7 (1) of the German Telemedia Act (TMG). However, according to Sections 8 to 10 of the German Telemedia Act (TMG), we as service providers are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information under general law remain unaffected. However, liability in this regard is only possible at the time of knowledge about a specific violation of law. Upon becoming aware of such violations, we will remove such content immediately.

Liability for links

Our website contains links to external third-party websites over whose content we have no influence. Therefore, we cannot accept any liability for this external content. The respective provider or operator of the linked pages is always responsible for the content of the linked pages. The linked pages were reviewed for possible legal violations at the time of linking. No illegal content was apparent at the time of linking.

However, permanent monitoring of the content of linked pages is unreasonable without concrete evidence of a legal violation. Upon notification of any legal violations, we will remove such links immediately.

copyright

The content and works on these pages created by the site operators are subject to German copyright law. Reproduction, processing, distribution, and any form of exploitation outside the limits of copyright law require the written consent of the respective author or creator. Downloads and copies of this site are permitted only for private, non-commercial use.

To the extent that the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, please notify us accordingly. Upon notification of any such violations, we will remove such content immediately.


Site Notice

Information provided according to Sec. 5 German Telemedia Act (TMG):

Rudolf Lang Hotel Lang Restaurant-Café eK Owner: Rudolf Lang Altenburger Str. 1 53505 Altenahr

Contact:

Telephone: 49 26 43 93 73 0 Telefax: 49 26 43 93 73 73 Email: info@hotel-lang.de

Register entry:

Entry in the commercial register. Registering court: Koblenz District Court. Registration number: HRA 12137

VAT:

VAT Id number according to Sec. 27 a German Value Added Tax Act: DE 240317442

Responsible for contents acc. to Sec. 55, para. 2 German Federal Broadcasting Agreement (RstV):

Rudolf Lang Altenburger Str. 1. 53505 Altenahr

Dispute resolution

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr. Please find our email in the impressum/legal notice.

We do not take part in online dispute resolutions at consumer arbitration boards.

Liability for Contents

As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.

Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

Liability for Links

Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

Copyright

Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only. The commercial use of our contents without permission of the originator is prohibited.

Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.



General terms and conditions of business:


1. Conclusion of the contract

The contract is concluded as soon as the room(s) are ordered and confirmed, or if confirmation is no longer possible due to time constraints, are made available. The customer is jointly and severally liable for all obligations arising from this contract. Group and tour operators must provide the exact list of participants three weeks before arrival. Additions, changes, and ancillary agreements, regardless of their nature, require our express confirmation to be effective. A change in the number of rooms plus or minus 10% is possible free of charge up to three weeks before arrival.

2. Arrival and departure

Unless otherwise agreed in writing, rooms cannot be occupied before 3 p.m. on the day of arrival, and must be vacated by 11 a.m. on the day of departure. Guests planning to depart after 11 a.m. are requested to notify reception by 10 p.m. the day before departure at the latest. For departures before 6 p.m., half the room rate is payable. Reserved rooms must be occupied by 6 p.m. at the latest. Failure to do so may result in the hotel retaining the room unless a later arrival time has been expressly agreed upon.

3. Services and prices

The contractual services are based on the information in the reservation confirmation. The agreed prices are inclusive. Any increase in VAT after the contract is concluded is at the client's expense. If more than four months elapse between the contract conclusion and arrival, the hotel reserves the right to make price changes without prior notice. All prices are in euros.

4. Payments

The hotel may request an advance payment of 50% of the agreed price for the reservation. If the hotel, as a tour operator, offers package tours, only 10%, up to a maximum of €256 per person, can be requested as an advance payment. If the hotel requests a higher advance payment in these cases, the payments made are protected against insolvency in accordance with Section 651 K of the German Civil Code (BGB). The security certificate must be sent with the reservation confirmation after receipt of payment. If this advance payment is not received in the hotel's account within two weeks of the request, the hotel is entitled to withdraw from the contract. The withdrawal must be communicated immediately. Unless otherwise agreed in writing between the parties, payment is to be made in cash, at the latest upon departure. If an agreement for payment against invoice has been made, the customer must settle the invoice no later than 10 days from the invoice date.

5. Withdrawal

All cancellations must be made in writing. a) If the contractual services are not used, the individual guest is obliged to pay 80% for overnight accommodation; 70% for half board; and 60% for full board of the agreed price for the duration of the reservation. The hotel is obliged in good faith to rent unused rooms to other guests in order to avoid losses. b) For group reservations made by tour operators and travel agencies, the following cancellation and rebooking deadlines apply: Up to 42 days before arrival = free cancellation; Up to 28 days before arrival = payment of 50% of the agreed price. If cancellation occurs later than four weeks before arrival or the number of participants decreases by more than 10% as agreed, the customer will pay 80% of the agreed price for the missing number of participants, provided the rooms in question cannot be rented to other guests. If the hotel incurs any additional costs as a result of the order, these must be reimbursed in full by the customer.

6. Liability

The hotel's contractual partner, or the guest as such or as host, is fully liable to the hotelier for any damage caused by themselves or their guests. Any use of the rooms provided that deviates from the contract entitles the hotel to terminate the contract without notice. This does not reduce the claim to the agreed fee. The hotel reserves the right to withdraw from the contract if the provision of the service has become impossible due to force majeure or industrial action, without giving rise to claims for damages. The hotel is liable for property brought into the hotel in accordance with the provisions of the German Civil Code (BGB). Liability is excluded if the room or the containers from which items were stolen were unlocked. Liability for valuables is only assumed if they are deposited at reception against a receipt. Money must also be deposited at reception against a receipt. The hotel is liable for the accuracy of the service descriptions in brochures and for the proper provision of the contractually agreed services. The hotel is not liable for the services of hotels it has arranged.

7. Final provisions

In commercial transactions, the place of performance and jurisdiction shall be the registered office of the hotel. Oral agreements shall only become effective upon confirmation by the hotel in writing. Should individual provisions of these General Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions.